Primary Care Physicians
Why should I have a PCP?
Selecting and reporting your Primary Care Physician (PCP) to OSU Health Plan is no longer necessary, regardless of the medical plan you choose. However, OSU Health Plan strongly encourages plan members to select and establish a relationship with a single provider and visit at intervals recommended in the plan’s Preventive Care Guidelines.
We advise you to plan ahead and schedule an appointment to see your new physician to become an established patient of the practice before you have an acute illness or injury and prior to requesting a referral or medication refill. If you become ill, it is up to the individual provider as to when you can be seen or if you would be referred to an outside source if you were not an established patient.The PCP is not responsible for your care until you have been officially established with the practice.
Where can I find a listing of PCPs included in the OSU network?
You can find a participating PCP on the Provider Search page.
What if I am unhappy with my current PCP?
Contact Ohio State University Health Plan Inc. at (614) 292-4700 or (800) 678-6269 if you need assistance finding a Primary Care Physician.
If you need to file a complaint about a PCP in the university medical plan network, you may submit a Member Concern Form, or you may call Ohio State University Health Plan Inc. at (614) 292-4700 or (800) 678-6269 to have a Member Concern Form mailed to you.