When Referrals Are Necessary

The OSU Health Plan does not require members to obtain referrals for services, however, some providers may require a referral to see a member/patient.

When providing such referrals for OSU Health Plan members, you must refer the member/patient to another provider within the OSU Health Plan network. Any consult form or other means of communication between you as the referring physician and the chosen consulting physician/provider is acceptable. It is not necessary to send a copy of the referral to the OSU Health Plan.

If you need to verify whether a provider is participating in the network, call the OSU Health Plan at (614) 292-4700 or (800) 678-6269.

Any provider interested in referring a patient to or talking with a physician at The Ohio State University Hospitals or The James Cancer Hospital regarding a medical concern may call the OSU ConsultLine at (800) 824-8236.

Please note that members are advised to notify their Primary Care Physician following a visit to an urgent care or an emergency room.